PILOT OUTDOORS® COOLERS RETURN POLICY

We want to be sure you are happy with your Pilot Outdoors® Coolers purchase If you’re not satisfied with your purchase, we offer the following return policy for all purchases made through our internet site:

A full refund for the price of the merchandise will be issued on all merchandise returned within 15 days of the original shipment date. All merchandise must be unused and returned in the original box. Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.

After 15 days, a store credit for the price of the merchandise will be issued on all merchandise returned within 30 days of the original shipment date. All merchandise must be unused and returned in the original box. This store credit has no expiration date. Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.

NO REFUNDS WILL BE GIVEN ON MERCHANDISE RETURNED AFTER 30 DAYS OF THE ORIGINAL SHIPMENT DATE.

To avoid problems, please include a copy of your original receipt with the merchandise so we can process your return.